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Product Details

Description

Product Overview

This solar powered house sign from SignStation puts your pet on the front of your home. Measuring 280mm x 160mm, it pairs a laser-cut mirror pet symbol with your house number and street name on a black plate, and lights itself automatically at dusk, so the address stays readable day and night with no wiring.

Choose from 16 popular dog breeds, including German Shepherd, Labrador, Cocker Spaniel, French Bulldog, Cockapoo and Staffy, or a cat, rabbit, horse or paw print. It makes a thoughtful gift for dog lovers and new homeowners alike.

The pet symbol and lettering are available in mirror gold, rose gold or silver, and the sign is sold singly or as a pack of two. Each sign is made to the number and street name you supply.

Product Features

  • 20 Pet Symbols: 16 dog breeds plus cat, rabbit, horse and paw print designs.
  • Three Mirror Finishes: Gold, rose gold or silver mirror acrylic to suit your door furniture.
  • Solar Powered: Charges by day and lights at dusk, with no mains connection or cable run.
  • No Wiring Or Electrician: Fits without electrical work, so installation is a simple mounting job.
  • Pack Of 1 Or 2: Buy a single sign, or a pair for the front and back of the house, or as a gift.
  • Personalised To Your Address: Made to the number and street name you enter at checkout.

Product Specifications

Brand SignStation
Size 280mm x 160mm
Plate Colour Black
Text Finish Laser-cut mirror acrylic in gold, rose gold or silver
Designs 20 pet symbols
Power Source Solar, integrated panel
Lighting Automatic at dusk
Wiring None required
Personalisation House number and optional street name

📄 Download installation guide (PDF)

Postage & Return T&C

Postage & Delivery

Order before 2PM and we'll dispatch your sign the same working day. Orders placed after 2PM, or on a weekend or bank holiday, are dispatched the next working day. All UK orders are sent via Royal Mail Tracked 24, and delivery is free on every order. Once dispatched, Tracked 48 typically arrives within 2–3 working days. This means most orders placed before 2PM arrive with you the very next working day. You'll receive a tracking number by email as soon as your order is dispatched, so you can follow its journey right up to your door. We currently deliver within the United Kingdom only. Working days are Monday to Friday, excluding bank holidays. Orders are not dispatched on weekends or bank holidays.

Changes & Cancellations

Because every sign we make is personalised specifically for you, production begins very quickly after an order is placed — so there's only a short window to make changes or cancel. Orders placed before 2PM You have 15 minutes from the moment you place your order to contact us if you need to cancel or change anything. After this, your order is sent for production and cannot be changed or cancelled. Your order won't enter production until the next working day, so you have until 2PM the following working day to contact us with any changes or a cancellation request. Call us as soon as possible on 01708 873248 — quoting your order number — and we'll do our best to help before your order enters production. Once production has started, we're unable to make changes, as each item is cut and printed specifically to your personalisation details.

Returns & Refunds

Every item we make is custom-produced to your specification (names, house numbers, wording, colours, etc.). Because of this, we're unable to accept returns or offer refunds if you simply change your mind once your order has entered production — this is standard practice for made-to-order products and is provided for under UK consumer law (personalised goods are exempt from the standard 14-day change-of-mind right). If you do need to change or cancel your order, please see the Changes & Cancellations section above — this is the only window in which a change-of-mind request can be accommodated.

Faulty, Damaged, or Incorrect Items
Your statutory rights are not affected by our personalised-items policy — if your order arrives faulty, damaged in transit, or isn't what you ordered (for example, a spelling mistake made by us, or an incorrect size or colour), we will put it right.

  • Please contact us within 7 days of delivery to report any problem.
  • Get in touch on 01708 873248, with your order number and a photo of the issue where possible — this helps us resolve things quickly.
  • Once your report is confirmed, we'll offer a free replacement or a full refund, whichever you prefer.
  • Please don't dispose of a faulty item until we've confirmed how we'll resolve it, as we may ask for it to be returned.


Nothing in this policy affects your rights under the Consumer Rights Act 2015. Goods must be as described, fit for purpose, and of satisfactory quality — and this applies to personalised items just as it does to any other product.

Contact Us

If you have any questions about your order, postage, or a return, please get in touch:

Phone: 01708 873248

We're always happy to help.


FAQs

How do I place a custom order?

Simply choose your product, select your customisation options (size, colour, text, etc.), and use the online preview tool to finalise your design before checkout.

What payment methods do you accept?

We accept all major debit/credit cards and other standard secure payment methods available at checkout.

How long does production and delivery take?

Production times vary. Standard items are usually made and dispatched the same working day when you order before 2pm. If you have an issue, please contact us straight away. Call us on: 01708 873248

Can I make changes to my order after it's placed?

If your order hasn't yet gone into production, we'll do our best to accommodate changes. Contact us as soon as possible after ordering if you need to amend anything. Call us on: 01708 873248

What if my sign arrives damaged or incorrect?

Please contact us within 7 days of delivery with photos of the issue, and we'll arrange a replacement or resolution as quickly as possible.

Do you offer refunds or returns on personalised items?

As our signs are custom-made to order, we're unable to offer returns for change-of-mind on personalised items. However, if there's a fault or error on our part, we'll put it right — see our full Returns Policy for details.