Product Details
Description
Product Overview
Stainless Steel Stand Offs from SignStation hold a glass, acrylic or composite sign panel a clean distance off the wall, giving it the floating, shadow-gap look used on office directories, house signs and information plaques. Each fitting has a 19mm brushed stainless cap that clamps the panel against a 10mm threaded post, with a slim spacer sitting between the two so the sign sits proud of the wall rather than flat against it.
The brushed finish matches the stand-off hardware already used across our composite and mirror sign ranges, so they make an easy like-for-like replacement or a way to add extra fixing points to a larger panel. Supplied as a pair, ready to fit with a standard drill and screwdriver.
Product Features
- Floating, Off-Wall Look: Lifts your sign clear of the wall for the shadow-gap finish seen on glass and acrylic signage.
- Brushed Stainless Steel: A durable satin finish that resists marking and matches our other stand-off fittings.
- 19mm Cap, 10mm Thread: A neat cap diameter with a secure M10 threaded post for a firm, wobble-free fixing.
- Sits On A Slim Spacer: A thin gasket between cap and post keeps a consistent gap and protects the panel face.
- Works With Glass, Acrylic & Composite: Suited to pre-drilled panels of the kind used for house signs, door signs and plaques.
- Sold As A Pair: Two fittings per order, ready to fit with a drill, screwdriver and wall plugs.
Product Specifications
| Brand | SignStation |
|---|---|
| Cap Diameter | 19mm |
| Thread Diameter | 10mm (M10) |
| Finish | Brushed stainless steel |
| Quantity | Sold as a pair |
| Suitable For | Glass, acrylic and composite sign panels with pre-drilled fixing holes |
| Care | Wipe with a soft damp cloth. Avoid solvents and abrasives |
Postage & Return T&C
Postage & Delivery
Order before 2PM and we'll dispatch your sign the same working day. Orders placed after 2PM, or on a weekend or bank holiday, are dispatched the next working day. All UK orders are sent via Royal Mail Tracked 24, and delivery is free on every order. Once dispatched, Tracked 48 typically arrives within 2–3 working days. This means most orders placed before 2PM arrive with you the very next working day. You'll receive a tracking number by email as soon as your order is dispatched, so you can follow its journey right up to your door. We currently deliver within the United Kingdom only. Working days are Monday to Friday, excluding bank holidays. Orders are not dispatched on weekends or bank holidays.
Changes & Cancellations
Because every sign we make is personalised specifically for you, production begins very quickly after an order is placed — so there's only a short window to make changes or cancel. Orders placed before 2PM You have 15 minutes from the moment you place your order to contact us if you need to cancel or change anything. After this, your order is sent for production and cannot be changed or cancelled. Your order won't enter production until the next working day, so you have until 2PM the following working day to contact us with any changes or a cancellation request. Call us as soon as possible on 01708 873248 — quoting your order number — and we'll do our best to help before your order enters production. Once production has started, we're unable to make changes, as each item is cut and printed specifically to your personalisation details.
Returns & Refunds
Every item we make is custom-produced to your specification (names, house numbers, wording, colours, etc.). Because of this, we're unable to accept returns or offer refunds if you simply change your mind once your order has entered production — this is standard practice for made-to-order products and is provided for under UK consumer law (personalised goods are exempt from the standard 14-day change-of-mind right). If you do need to change or cancel your order, please see the Changes & Cancellations section above — this is the only window in which a change-of-mind request can be accommodated.
Faulty, Damaged, or Incorrect Items
Your statutory rights are not affected by our personalised-items policy — if your order arrives faulty, damaged in transit, or isn't what you ordered (for example, a spelling mistake made by us, or an incorrect size or colour), we will put it right.
- Please contact us within 7 days of delivery to report any problem.
- Get in touch on 01708 873248, with your order number and a photo of the issue where possible — this helps us resolve things quickly.
- Once your report is confirmed, we'll offer a free replacement or a full refund, whichever you prefer.
- Please don't dispose of a faulty item until we've confirmed how we'll resolve it, as we may ask for it to be returned.
Nothing in this policy affects your rights under the Consumer Rights Act 2015. Goods must be as described, fit for purpose, and of satisfactory quality — and this applies to personalised items just as it does to any other product.
Contact Us
If you have any questions about your order, postage, or a return, please get in touch:
Phone: 01708 873248
We're always happy to help.
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FAQs
How do I place a custom order?
Simply choose your product, select your customisation options (size, colour, text, etc.), and use the online preview tool to finalise your design before checkout.
What payment methods do you accept?
We accept all major debit/credit cards and other standard secure payment methods available at checkout.
How long does production and delivery take?
Production times vary. Standard items are usually made and dispatched the same working day when you order before 2pm. If you have an issue, please contact us straight away. Call us on: 01708 873248
Can I make changes to my order after it's placed?
If your order hasn't yet gone into production, we'll do our best to accommodate changes. Contact us as soon as possible after ordering if you need to amend anything. Call us on: 01708 873248
What if my sign arrives damaged or incorrect?
Please contact us within 7 days of delivery with photos of the issue, and we'll arrange a replacement or resolution as quickly as possible.
Do you offer refunds or returns on personalised items?
As our signs are custom-made to order, we're unable to offer returns for change-of-mind on personalised items. However, if there's a fault or error on our part, we'll put it right — see our full Returns Policy for details.